Privacy Policy

Samay Chakra is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

When you use our website or book a consultation, we may collect your name, email address, phone number, date and time of birth for astrology consultations, and any other information you voluntarily provide through contact forms or enquiry submissions.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site, through standard analytics tools.

2. How We Use Your Information

We use the information we collect to respond to your enquiries and consultation requests, provide our astrology, Vastu, and Reiki services, send appointment confirmations and follow-up communications, improve our website and service quality, and comply with applicable legal obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing of Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, such as email platforms or scheduling tools, under strict confidentiality agreements. We may also disclose information where required by law or to protect our legal rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Consultation notes and birth chart data are retained securely for service continuity and may be deleted on request.

5. Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data subject to legal obligations, and withdraw consent for communications at any time by contacting us directly.

6. Cookies

Our website may use cookies to enhance your browsing experience and gather analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the enquiry form on our website or via the contact details provided on our Contact page.